Effective communication and collaboration are important for the realization of the optimum care outcomes for the patient and his family. One of the communication strategies that would be used to achieve the desired outcomes is open communication. Open, transparent communication between the patient, his family and healthcare providers will be promoted to ensure trust in the adopted interventions. The involved stakeholders will have the freedom to express their concerns, ideas, and views on the ways in which the treatment plans can be improved to address the care needs of the patient and his family. The communication will also be concise and consistent. Concise and consistent communication is essential to underpin the information needed to enhance the care outcomes of patients, their families and healthcare systems (Wang et al., 2018). One of the collaboration strategies that will be adopted is defining and assigning roles to the different healthcare providers. Defining and assigning roles will prevent duplication of tasks, hence, efficiency in care provision. Active stakeholder involvement will also be used as a collaboration approach. Active involvement will aim at ensuring that the healthcare providers, patient and his family develop the desired competencies for the effective management of the health problem (Morley & Cashell, 2017). Therefore, the above strategies will ensure the realization of optimum outcomes for the patient and the family in the treatment process.
Nursing practice standards and government policies guided the development of the intervention. The nursing practice standards that influenced the development of the intervention included health information technology, quality and efficiency competencies in the provision of patient care. Nurses have the responsibility of promoting the meaningful use of health information data in their practice. They ensure privacy and confidentiality in the access and use of patients’ data. The competencies related to efficient and quality use of data in healthcare informed the selection of telehealth for care coordination (Park & Jeong, 2021). The existing evidence has shown that telehealth systems are safe and efficient in use in coordinating care given to patients suffering from chronic illnesses. Government regulations including HIPAA also guided the development of the intervention. Accordingly, HIPAA requires healthcare providers to adopt efficient technologies for patient care that offer adequate security for private and confidential data of the patients. The meaningful use of health information data should also be promoted in patient care (Rutledge et al., 2017). Through it, technologies such as telehealth will enhance the care outcomes for the diverse patient populations.
The proposed intervention will improve the quality of care, enhance patient safety, and reduce costs to the patient, his family and the system in a number of ways. Firstly, it will improve quality of care by ensuring the patient accesses specialized care remotely. The system will incorporate care interventions from different healthcare providers to optimize the treatment outcomes (Hubert et al., 2021). The intervention will also facilitate the early identification and management of any complications. Through it, the system will promote safety in patient care (Lawson et al., 2020). The intervention will also reduce the costs of care to the patient and healthcare system. For instance, telehealth will enable the patient to address his care concerns remotely without having to travel to the hospital. It will also eliminate any complications through their early identification and management. As a result, costs incurred by the patient and healthcare system will decline significantly (Bashir, 2020). Therefore, the adoption of telehealth for use in care coordination should be prioritized. The available sources of benchmark data that can be used include those reported in journals and institutions that have implemented telehealth for chronic disease management.
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