The impact of unsafe surgical procedures on the quality of care provided at Alignment Healthcare extends across the system, resulting in adverse outcomes stemming from factors such as insufficiently skilled teams, inadequate training, lax surgical and maintenance protocols, and sterilization issues (Balance et al., 2023). These hazards pose risks to patients, impacting their quality of life, increasing financial burdens for the organization due to re-operative procedures and readmissions, and elevating the incidence of hospital-acquired infections associated with prolonged stays.
Consequently, these issues contribute significantly to organizational reputation damage, eroded trust within the healthcare system, heightened medical errors, patient complications, and increased costs. The current evaluation aims to comprehensively analyze and report on outcomes, measures, issues, and opportunities within Alignment Healthcare for executive leadership consideration.
Organizational Functions, Processes, and Behaviors in High-Performing Organizations
Strategic planning and effective implementation of care plans are critical in high-performing organizations to ensure quality care provision, utilizing errors as learning opportunities to enhance practice and minimize medical errors (Buljac-Samardzic et al., 2020). Such organizations excel by anticipating needs, strategically planning actions, and implementing patient-centered care approaches. Addressing safety concerns like unsafe surgical procedures necessitates multi-level organizational changes encompassing postoperative complications, patient readmissions, surgical site infections, and patient satisfaction.
Strategic management involves establishing organizational hygiene protocols, meticulously managing surgical site infections through precise operative techniques, timely administration, and appropriate preoperative preparations. Additionally, comprehensive, simulation-based education can empower nurses with interactive learning experiences, aiding in risk anticipation and emphasizing the importance of preoperative hygiene preparations, thereby enhancing patient satisfaction and reducing postoperative risks and readmissions. Implementing strategies such as the Four E’s (engage, educate, execute, evaluate) can effectively mitigate the risks associated with unsafe surgical procedures (Ariyo et al., 2019).
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